The male that was aiding me was a Tall Black Male 35-40yrs of age. He told me I'd to buy an accessory to invest in the cellular phone. I told him clearly show me a bit of paper or a thing that states that, simply because Not one of the indicators claimed that, which I realized he was lying. So I said allow me to talk with the supervisor, he claimed that he could well be with me once he’d end his lunch. Wow!!! So I left The shop and didn’t acquire the phones. However I did go to a different retail outlet plus they ported both equally my quantities for me. These 2 men really should not be working inside of a MetroPCS keep addressing consumers, they both of those really should be fired. How does one take care of a shopper like that? It's possible mainly because I had been white and so they ended up currently being racist. I want someone from MetroPCS to do something concerning this asap!!!!
December 26, 2016 at 12:48 pm I had been debating on including far more facts on my cellphone but resolved not to and since I didn't order the extra facts metro shut off all 4 telephones on my account, these 4 telephones are pay as you go services and Metro turned off what was already paid for simply because I decided not to invest in further data. Tried getting in contact with costumer service and immediately after half an hour of an automatic recording telling me it could not link me to the costumerecent service rep I lastly went to some pcs metro retailer in which the costumer service rep insisted I'd acquired and needed to purchase the additional info to get my four phones turned again on , allow me to remind you This really is service that’s pay as you go for , paid out in advance prior to the service is reactivate.
March 31, 2016 at two:58 pm This company isn’t negative in any way but don’t get me Improper they’re employees suck a** ! My phone had gotten damaged fully my fault I acquired a brand new a person Fantastic, I'd at the same time ought to have stay with my broken mobile phone. I called the retail outlet located in Manassas a lady answered, instructed her my cellular phone was messed up. Future she sounded pissed off and set me on keep after that she hung up on me I called back many periods but nobody answered.
April 16, 2014 at 8:forty two pm Metro is too Silly as well solution this grievance so it can be message for other unsatisfied clients to discover. I am creating simply because their client service is developed while in the image of the corporate president, that is definitely why the CS workers are so stupid and ineffectual. The supervisors refuse to reply the phone calls. They put me on keep for very long durations then hold-up with out answering the telephone. Someone that's also Silly or much too scared to answer the telephone really should not be a supervisor. I called back again six times and could even now not get a supervisor on the line. A supervisor is necessary as the morons that response the phones haven't been able to deal with the trouble in four months. So I'm filing go well with is little claims court for $5000.00 for fraud, breach of deal, breach of warranty of merchantability, and interference with contractual relations, illegal enterprise techniques, and so forth. If Absolutely everyone building a grievance would file a $5000 tiny promises action perhaps they'd adjust and pay attention to our problems and act to proper the problems that reduce service and interfere with earning payments, information decline and lack of use of your service due to fraud.
00 deductible for every mobile phone. That was in March 2016. One of my cell phone got dropped and shattered on Monday April twenty five, 2016. I identified as to issue a declare around the 29th of April and was instructed which the deductible was now fifty.. for each cellular phone. I did not acquire any notification on the deductible going up, which is against the law for purchasers never to be notified. I questioned to speak to the supervisor and just after forty five min of waiting around on keep proceeded to explain all of the issues I had been going through, he received pretty defensive, talked around everything I used to be stating after which hung up on me. BRAVO metro you might have the worst shopper service and mobile phone service on the planet. On Monday article source I am distributing a grievance Along with the Berrer business enterprise Bureau. I may even pice the store so no person else will get taken advantage of. I'm pretty talked over with my complete expertise with Metro pcs
I asked him to get in touch with the corporate and he mentioned that he couldn’t do that. Hence I have to fork out $fifty three on my bill $3 excess after which I referred to as purchaser service at last acquiring via and I was told which i ought to have the man call for the back line on the supplier help line. The shopper service agent of the phone advised me that she could not refund the $3 but a secured credit my $3. I don’t are convinced That is reasonable Regardless that it’s only $three it’s the basic principle from the point. I’m also extremely upset that I couldn’t get to any one at the company headquarters.
I paid out my Invoice with my debit card . At that time not a soul questioned for just about any stability code. They took the payment. Now I've a mobile phone which has a Spanish speaking lady on my voicemail. I took the cell phone in he claimed go residence connect with 611 and talk to them to refresh your cellphone. I are planning to hell and back again in excess of a blunder some other person mad. I am extremely upset . I pay back three expenses regular thru metro. I am not remaining treated like a loyal consumer. You cannot deal with men and get redirected here women the best way they do and anticipate loyalty. You fellas must get some operators where you can comprehend their diction.
Perfectly, the web site continue to phone calls me a liar, and they will’t even offer a telephone number for me. I get e-mails expressing that it’s fixed, but the web site or my application STILL gained’t acknowledge my debit card, but the kiosk confident has no challenge accepting my payment along with their extra $two cost for heading into their store. Picture that… having to spend $two to stroll into their retail store. Worst encounter ever!
The shop men and women, stupid Female just one and two, didn’t give a hoot that my daughter is missing given that they bought her a cellular phone. Silly Woman two even experienced the gaul to inform me that everybody should have a cellular phone, it’s their proper.
Had the 1 I talked not to acted as he did i would've just handled it and went to Boost or wally worlds designs mext thirty day period. Rather I rode 2 miles to a different retail store in the exact same franchise and explained the specific situation, the person there explained the pompous jerk to some T and claimed his name was Raul.
His reply was should really I just Provide you my phone to ensure my child can stress about me? I was wholly stunned on the rudeness as well as fashion by which I have been spoken to. I’m an Grownup girl that's fifty years aged which kid named José experienced much Hostility in direction of me, I have never had any luck with the store and the final time I had been in there a youthful Lady stood and popped her bubble gum in my deal with. I established the mobile phone on the counter and I walked away from the Store.You could provide the phone plus the amount as well as the Monthly special info bill I compensated for the month for the reason that I needed to head to ATNT and buy the same cellular phone and have a brand new quantity and I've invested a number of hundred bucks for the exact same matter as I'd just procured from you couple months ago. I happen to be a long time shopper And that i have been working with the public like a Real estate property assets manager And that i haven't treated or been addressed as poorly as I are actually previous week.
$500 just after forty five days of labor is definitely an insult to click any person , it does not matter race, economic status and position of start, persons deserve to be treated pretty and with honesty.
After i went there their was NO substitution telephone the “salesman” if thats Whatever you call him. Explained not my challenge. A person named Irene was bringing it from some area else possibly friday. Of course friday NO alternative. I required them to understand my Metro pcs cellular phone is my lifeline with me elderly father that is incredibly Ill and his Doctor.
August thirty, 2014 at 12:35 pm I am extremely insulted. I give thought to your PCs thinks that consumers are seriously Silly. I manufactured a payment on my cell phone Invoice on-line and because their techniques were being down for servicing I gained a information stating to wait 2 hrs to get a affirmation variety. just after waiting around three and a fifty percent hours I made a decision to cont act Metro myself because I in no way gained the affirmation range. the customer service rep said to me the payment was never ever received. I contacted my bank who said that the transaction was accredited edit that show declared it up there at. after shelling out a half one hour on the convention contact with my lender at MetroPCS we had been on profitable to speak to anybody at Metro PCS which will resolve The difficulty. my bank proceeded to check with The shopper service rep at metro pcs to provide us using a fax and phone number in which a launch variety can be issued so the money may very well be put again on my debit card in addition to a new payment made.